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Mid-market is 'squeezed'

Amount spent on frames declines in third quarter of 2011

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How consumers will get significant protection throughout the EU

English law to change by the end of 2013

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Service with a smile

Hoya's professional services manager gives her top 10 tips for improving customer service

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Business roadshows announced

J&J Practice Made Perfect seminars begin month-long tour of the country this week

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Figure out your finances

OT looks at some of the financial and business services on offer to help keep the books balanced

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Make being different pay

OT reviews the 2012 Sight Care conference

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Making your exit a profitable one

All business owners should have an exit strategy in mind, RA Valuation Services director Mark Ridout says

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Develop desire

OT reports on the latest Optix user group meeting

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Communicating your way to a better practice

How getting to know your staff could help boost business

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Finding the energy

Could you save money by switching energy supplier?

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BCLA launches business day

Sunday-only rate is available for the conference

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'Dirty' data costs you

Phil Mullins reveals that most patient databases have an error rate of over 50%

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Where there's a will...

The importance of preparing for the unexpected

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Setting up a practice

Adam Bernstein advises on establishing you own practice

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Online presence 'essential'

Internet sales grow from 2% in 2006 to 11% in 2012

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Marketing a growth

Tips on attracting new clients

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Going the distance

Abbey Tax updates members on acceptable business mileage following tax tribunal

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Practice values show shoots of recovery

Director of RA Valuation Services, Mark Ridout, explains the opportunities for small practices in 2013

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Buying a franchise

OT explores the possibilities of franchise

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Banks – generous to a vault?

OT explores business bank accounts

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